Operations That Just Work
I'm an operations consultant with 10+ years of experience helping companies cut through complexity and build processes that drive real results.
My background spans product ownership, operations engineering, and customer success—giving me a unique perspective on how to build systems that work for everyone.
My Philosophy
“I believe the best processes are invisible—they work so well you forget they're there. My job isn't to add complexity to your business. It's to remove it.”
Background
Product Owner
Led product discovery, requirements, and delivery for cross-functional teams
Senior Operations Engineer
Built and optimized operational systems at scale
Customer Success Leader
Designed retention programs and health scoring systems
Areas of Expertise
Salesforce
- Administration
- Apex Development
- Lightning Components
- Integration
Operations
- Process Design
- Workflow Automation
- Resource Planning
- RevOps
Product & PM
- Requirements Gathering
- Backlog Management
- Delivery Coordination
- Stakeholder Alignment
AI & Automation
- AI Strategy
- Tool Integration
- Process Automation
- ROI Optimization
How I Work
Results-Focused
Every recommendation is tied to measurable outcomes. No fluff, no busywork.
Collaborative
I work with your team, not around them. Solutions stick when people are invested.
Practical
I build for the real world—not theoretical perfection. Speed and pragmatism matter.
Let's Talk About Your Operations
Book a discovery call to discuss your challenges and see if we're a good fit.
Book a Discovery Call